1. Information we collect
- Device MAC-style identifier and Device Key shown in the app.
- Activation status, trial dates, license records, and service transaction confirmation status.
- Playlist names, URLs, Xtream usernames, passwords, and uploaded M3U files that you choose to save.
- Optional diagnostics such as app version, playback engine, stream request status, network details, and crash/debug messages.
2. How we use information
- To connect the Android app with the correct portal device profile.
- To verify trial, activation, and license access.
- To store and synchronize playlists between the portal and the app.
- To troubleshoot playback, update delivery, and portal reliability.
3. Service transactions
Activation transactions are processed by an external payment service. iOPlayer receives only the confirmation and reference details needed to complete device activation. Full payment account or card credentials are not stored by iOPlayer.
4. Sharing
iOPlayer does not sell personal data. Data may be processed by hosting, transaction, or infrastructure providers only as needed to operate the app, website, activation flow, licensing, and support. The app may also connect directly to user-selected playlist sources and optional external services such as metadata or network-test providers when the user uses those features.
5. User choices
6. Security and retention
We use access controls and server-side protections to reduce unauthorized access. Device, playlist, activation, and transaction-confirmation records are retained while needed to provide the service, prevent trial abuse, support licensing, and maintain security logs.
7. Children
iOPlayer is not directed to children. Users are responsible for ensuring playlists and content sources are appropriate and legal for their household.
8. Contact
For privacy, deletion, or support requests, see the data deletion page, use the support form on the official website, or email dev.ioplayer.pro@gmail.com.